To ensure a smooth ordering process and clear delivery terms, please carefully read the following payment and return policies before placing an order. These terms apply to all steel mold products and customization services.

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1. Payment Methods

1. Sole Payment Method: Telegraphic Transfer (TT)
We accept Telegraphic Transfer (TT) exclusively.
This applies to mold customization, large-scale manufacturing, and bulk procurement projects.

2. Payment Structure (Recommended Model)

Deposit: For material procurement and production scheduling.
 Balance: Payable prior to shipment or upon confirmation via factory photos/videos.
✔ Payment milestones can be flexibly adjusted based on project specifics.
✔ All funds must be remitted to the designated corporate account.

3. Payment Security

Please verify the beneficiary account details before making a transfer.
 We will never send or modify account details via private chat applications.
If you receive suspicious information, please verify it immediately via email.

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2. Return Policy

As our products consist of custom-made, non-standard, large-scale steel structural molds—and the production process involves irreversible operations such as cutting, bending, welding, and mold testing—the following applies:

1. No Returns Accepted
Once an order is confirmed and production has commenced, we do not accept requests for returns, refunds, or exchanges. 2. Order Cancellation

If cancelled before production begins, material wastage costs can be negotiated.
Orders cannot be cancelled once the welding or mold trial stage has commenced.

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3. After-Sales Support

While we do not accept returns, we provide comprehensive after-sales technical support:

1. Product Usage Support

Installation guidance
Structural adjustment recommendations
 Professional solutions for issues encountered during use

2. Quality Issue Resolution (Within Reasonable Limits)

If the received mold shows significant structural discrepancies compared to the confirmed drawings
 Or if shipping damage occurs, we may provide the following based on the specific situation:
✔ Technical remedial solutions
✔ Replacement parts
✔ Repair guidance
✔ Assistance with shipping claims (if necessary)
Customers are required to provide photos, videos, and necessary evidence.

3. Exclusions from After-Sales Coverage

Damage caused by improper construction methods
Issues arising from exceeding design load limits or abnormal use
 Failure to perform required maintenance, storage, or anti-rust treatment

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4. Customization Confirmation

For all custom molds, the following details must be confirmed prior to production:

Drawing dimensions
 Structural requirements
Material thickness
 Surface treatment processes
* Shipping requirements (loose cargo, full container, reinforcement methods, etc.)

Customer confirmation constitutes the final design, initiating the irreversible manufacturing process.

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5. Contact Us

If you have any questions regarding payment, orders, or after-sales support, please contact us via email:
Email: info@buildcoro.com

We will provide timely support to ensure the smooth progress of your project.